Privacy Policy

01 Controller

Daniel Schilling
Sole Proprietor (Einzelunternehmer)
Operating under the brand Frosthain Studios
Friedrichrodaer Weg 21
99894 Friedrichroda OT Finsterbergen
Germany
Email: contact@frosthain.com

02 Data we process

We process only data that is necessary to operate our services. This may include:

• Account data (email address, username, password hash)
• Authentication data (login timestamps, IP address)
• Game-related data (cloud save data, progress, platform identifiers)
• Technical data (IP address, device information, error logs)
• Contact form data (name, email address, message content)

03 Purpose of processing

Personal data is processed for the following purposes:

• Providing user accounts and authentication
• Storing and synchronizing cloud save data
• Operating and securing our services
• Preventing misuse and ensuring system stability
• Answering inquiries submitted through the contact form

04 Legal basis

Data processing is based on the following legal grounds:

• Art. 6(1)(b) GDPR – performance of a contract
• Art. 6(1)(f) GDPR – legitimate interests (security and operation)

05 Contact form

When you use the contact form, the data you enter (name, email address, message) together with your IP address is stored to process and answer your inquiry and to prevent misuse (Art. 6(1)(b) and (f) GDPR). Messages are deleted once they are no longer needed for these purposes.

06 Cookies

This website uses only technically necessary cookies. No tracking or marketing cookies are used.

07 Data storage & retention

Personal data is stored only for as long as necessary to provide the services. User accounts and associated data are deleted upon account deletion, unless legal retention obligations apply.

08 Third parties

Personal data is not sold. Data may be processed by service providers involved in hosting and infrastructure, solely for operating the services.

09 Your rights

You have the right to:

• Access your personal data
• Rectification of inaccurate data
• Erasure of your data
• Restriction of processing
• Data portability
• Object to processing where applicable

Requests to exercise these rights, including data access, data export and account deletion, must be submitted via email.

10 Contact

Requests related to data protection, data access or account deletion can be submitted via email: contact@frosthain.com